Forum Discussion

ATapio's avatar
ATapio
New member | Level 2
4 years ago

dropbox says "not enough space" even though I have 2 GB and only 1 file with 35kb is saved :/

Hello, I cannot understand why dropbox says "not enough space" even though I have 2 GB and only 1 file with 35kb is saved. This is the first time since many years that this happens. 😕 Thank you ...
Error Messages
Storage space
HK5's avatar
HK5
Explorer | Level 3
4 years ago

Hi Walter!

Thank you so much for your suggestions! I finally found out what was wrong! Yes, it was backup drive, and it was automatically backed up. Now I have many space available! Thank you so much for your help!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

No worries HK5 - I'm just glad I could point you to the right direction.

 

Have a lovely weekend ahead and see you around the Community!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!