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Forum Discussion

M647v's avatar
M647v
New member | Level 2
8 months ago

Dropbox shows 305% usage due to backup, but I don't see any files being backed up.

Dropbox currently shows 305% usage, when I check the storage it shows that everything (~80GB) is stored in Backup. When I open Backup application, however, it shows Size: 0 bytes, Number of files: 0....
Dropbox Backup
Storage space
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hi M647v, in this case can I send you an email, in order for us to have a closer look into this? 

M647v's avatar
M647v
New member | Level 2
8 months ago

Did you sent me an email? I still havent received anything, and unfortunately I can't contact anyone with my free account.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hi M647v, I was waiting for your confirmation, in order for me to send you the email.

    I just created a new one on my end for you. Reply back to me, and we'll take it from there.

    Thanks!

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