One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
brett11
12 months agoHelpful | Level 5
Dropbox stating that I have a 2GB plan and I need to upgrade to a bigger plan.
I have had my Dropbox account with 9.5GB plan of storage for around 10 years, lately I'm getting hounded by Dropbox stating that I have a 2GB plan and I need to upgrade to a bigger plan.
Everything works accordingly for me as long as I keep below 9.5GB.
My hunch is that they used to have a free 9.5GB plan which has been scrapped to 2GB so now people like me still using the 9.5GB plan are getting hounded???
Is anyone else having this problem?
Thanks
- Mark
Super User II
Dropbox didnt, and never ever, had a 9.5gb plan. To get that much space it has to have been earned via referrals etc.
What space is showing if you go to https://www.dropbox.com/account/referrals or clicking on the little icon at the top right of the page at www.dropbox.com/home
- brett11Helpful | Level 5
Hi Mark
Thanks for the reply.
Dropbox may not have had a 9.5GB plan available to all but I purchased a Samsung Galaxy Tablet, it came with a Dropbox offer so I signed up and joined which is the 9.5GB plan I'm still on and using.
This is what is displayed at the top right of the page at www.dropbox.com/home
"Using 4.72 GB of 9.5 GB storage"
Thanks
Brett
- Mark
Super User II
All Samsung plans are only temporary so at some point the bonus space will go.
However, Dropbox does send emails out when you are close to quota limits, but, as long as you stay under you are fine 🙂
- vibenExplorer | Level 4
I have the same problem also being hounded by Dropbox whit 2 GB plan, I have earned 8,38 GB many years ago, now I’m hounded every day about the 2 GB.
I’m afraid losing my saved files, so must backup to my PC, if Dropbox decides to delete them 😳😠
Best regards
Vibeke
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!