Forum Discussion

brett11's avatar
brett11
Helpful | Level 5
12 months ago

Dropbox stating that I have a 2GB plan and I need to upgrade to a bigger plan.

I have had my Dropbox account with 9.5GB plan of storage for around 10 years, lately I'm getting hounded by Dropbox stating that I have a 2GB plan and I need to upgrade to a bigger plan.

Everything works accordingly for me as long as I keep below 9.5GB.

My hunch is that they used to have a free 9.5GB plan which has been scrapped to 2GB so now people like me still using the 9.5GB plan are getting hounded???

 

Is anyone else having this problem?

 

Thanks

    • brett11's avatar
      brett11
      Helpful | Level 5

      Hi Mark 

      Thanks for the reply.

      Dropbox may not have had a 9.5GB plan available to all but I purchased a Samsung Galaxy Tablet, it came with a Dropbox offer so I signed up and joined which is the 9.5GB plan I'm still on and using.

      This is what is displayed at the top right of the page at www.dropbox.com/home

      "Using 4.72 GB of 9.5 GB storage"

       

      Thanks

      Brett

       

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        All Samsung plans are only temporary so at some point the bonus space will go. 

         

        However, Dropbox does send emails out when you are close to quota limits, but, as long as you stay under you are fine 🙂

  • viben's avatar
    viben
    Explorer | Level 4

    I have the same problem also being hounded by Dropbox whit 2 GB plan, I have earned 8,38 GB many years ago, now I’m hounded every day about the 2 GB.

    I’m afraid losing my saved files, so must backup to my PC, if Dropbox decides to delete them 😳😠

    Best regards 

    Vibeke

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