Forum Discussion

Sena47's avatar
Sena47
New member | Level 2
2 years ago

Earned Storage space lost after downgrade.

Hello, I downgraded my account and my earned space was diminished.  I would like the earned space back as it was earned through referrals and I was told it would be unaffected.  How do I go about thi...
Referrals
Storage space
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

When you downgrade you dont loose referral space but it does half in capacity. You get 500mb as a free user but 1gb as a paid one. Other space, however, is often time limited and so may be removed. 

 

You can see your quota at www.dropbox.com/account/plan

  • normski's avatar
    normski
    New member | Level 2
    2 years ago

    The same thing happened to me and I too was told my earned space would remain. Representatives should be advised to make it clear to users that the earned space will halve.

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