Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

grauja's avatar
grauja
New member | Level 2
3 years ago
Solved

Earning extra storage

I've supposedly earned 250 GB of extra storage by completing 5 items to do so.  But I have no idea how to actually get those 250 GB of extra storage.
Referrals
Storage space
  • Rich's avatar
    Rich
    3 years ago
    grauja wrote:

    Yeah, that's where I see that I've completed the 5 tasks, and where it says I've earned 250 GB of extra storage.

    Are you sure it's not 250MB? It's usually 250MB that you can earn for completing the Getting Started steps; megabytes, not gigabytes.

grauja's avatar
grauja
New member | Level 2
3 years ago

Yeah, that's where I see that I've completed the 5 tasks, and where it says I've earned 250 GB of extra storage.  But that 250 GB of extra storage does  not appear in my account.  So I'm assuming I need to do something else to actually get it, but I don't see anything telling me what that something else is.  When I got to "details" after the comment that I've earned 250 GB of extra storage, it just takes me to the upgrade page where you need to pay for 2000 GB of storage - and I don't need that.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    grauja wrote:

    Yeah, that's where I see that I've completed the 5 tasks, and where it says I've earned 250 GB of extra storage.

    Are you sure it's not 250MB? It's usually 250MB that you can earn for completing the Getting Started steps; megabytes, not gigabytes.

    • grauja's avatar
      grauja
      New member | Level 2
      3 years ago

      Oh right - it IS 250 MB!!  Sorry for being so dumb!!  So that doesn't really help much, and that's why they still want me to pay for the upgrade.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!