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Forum Discussion
Email says I'm out of space and files not syncing, but I have over 500MB left from 2GB.
Got an email saying I'm out of space and asking me to upgrade, now files are not accessible, but account shows space is available, is this a scam to get upgrade fees?
Also can't seem to speak to an...
Okay so I have upgraded today to a plus account with 2000 gb and still problems persist. I am trying to copy files using file explorer from dropbox either onto my c: drive, or onedrive, or onto a 3rd party web based drive and get errors every time. This has only happened in last few days when I got the dropbox full email, which obvs is not now the case since I have upgraded.
Feeling very disappointed with this product now.
I can copy stuff from onedrive no problem, it is only dropbox that has a fault. How can I get better support now I am a paying customer
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey carnoustiegolfer, If you're getting this error when trying to copy files from Dropbox to somewhere else, make sure that the files in question are available offline.
If they're set to "online-only", manually switch them to "available offline" and try again.
You can find the steps to do this here.
Let us know how it goes.
