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Erroneous "Your Dropbox is full" message
I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space.
This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring.
I get the message despite my personal dropbox only showing 6.6GB of 8.88GB used and my work dropbox showing 300.7MB of 2GB used.
- Drat. Was going to direct you to the thread for that official build, but, it doesnt exist!
Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
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- Mark
Super User II
Are those quota's from www.dropbox.com/account AndyL?
Which version of Dropbox?
Also, have you checked you have enough hard drive space? Hi Mark,
Thanks for the prompt response. Those quutas are from the account link - and disk space is plentiful. Not sure how to determine the version of dropbox; please advise. Off to bed now so will be a few hours before I respond again.
Andy
- MarkIf you mouse over the Dropbox icon on your status bar it'll tell you the version number (e.g. mine is 23.4.19).
23.4.19.0
Gound by hovering over dropbox.exe in th eclient folder
- MarkDrat. Was going to direct you to the thread for that official build, but, it doesnt exist!
Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com I have the same problem...
And I have free space:
My dropbox version:
This began when i tried to save a large shared folder in my dropbox account, but I deleted this folder when it throw the "Your Dropbox is full" message warning.
I checked the "Deleted files" folder and this folder is not showing there (this folder was deleted 2 or 3 months ago).
Do I need to create another topic to solve this?
- MarkAs its the same version Gaabriee please also log a ticket.
Before you do that though please check that you have actually left that share at www.dropbox.com/share as it could still be sitting on some quota. Hello Mark,
Is not there, but shared folders quota is included in Account settings > Space section > Shared files, right?
An additional information:
I just upgrade my dropbox today, trying to solve this problem, and the message still showing.
- MarkIt is included, yes, but, I have seen people get confused previously by the wording of the shared folder error messages when trying to accept a share that is too large for their account
