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AndyL
9 years agoHelpful | Level 5
Erroneous "Your Dropbox is full" message
I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space.
This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring.
I get the message despite my personal dropbox only showing 6.6GB of 8.88GB used and my work dropbox showing 300.7MB of 2GB used.
- Drat. Was going to direct you to the thread for that official build, but, it doesnt exist!
Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
126 Replies
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- AndyL9 years agoHelpful | Level 5
Will do Mark. It more of an annoyance than anything and so there's npo desperate rush for a solution. Thanks for your help.
Andy
- alanwdougherty9 years agoNew member | Level 2
I have the same problem. It's not really stopping anything from working but it is just kind of super annoying...
Dropbox osX version: v25.4.28
Interestingly I have installed this onto a fresh install of osX sierra. Previously never had this problem.


- AndyL9 years agoHelpful | Level 5
I logged a ticket and worked with the support analyst to try and figure out what was causing the issue. It eventually went of its own accord and neither she nor I know why or what caused it in the first instance.
- alanwdougherty9 years agoNew member | Level 2
OK, thanks for the update! In this case, I guess I will just leave it a while and see what happens.
- euleader9 years agoNew member | Level 2
This should be the right accepted solution.
- Bleh9 years agoNew member | Level 2
They're not controlling your computer's behavior. They're controlling their own application.
They're actually controlling my desktop and all other windows, as the popup comes over any window.
They're also controlling what's supposed to be on my second screen, because the popup is sliding from display 1 to display 2.
It's the application that is presenting the window, not your operating system.
A window we never ask for.
Surprisingly, my operating is system is supposed to show windows I ask only.
It's simply coming to the forground, just like so many other applications when they present a dialog while the application is not in focus.
Oh yeah? Just like so many other like which one? In 30 years of computer science, I never seen any other application doing such an annoying thing without being able to turning it off.
The only exception I know is a video game called SMITE, telling you when the matchmaking you launched found a game and when the game starts.
Even if "like so many other applications" was true, it just looks like "You know, there is already tons of plastic in the ocean, so it's ok for us to drop tons of it too.". Because other pollute, then it's fine to do it. Nice one. - RbDbDb9 years agoNew member | Level 2
This is the simplest solution, which works in a flash -can someone please move it so that it stays on top of the list?
- camerb9 years agoExplorer | Level 4
I seem to be having a similar issue. Here's the screenshot of the account page. http://imgur.com/a/LQh4g There's a windows traytip that shows occassionally and states that Dropbox is full, but the account page and the Settings menu clearly show that I'm only at 60%.
- Vox9 years agoNew member | Level 2
There is a constant message popping up claiming my Dropbox is almost full and to upgrade it for 1TB.
How to stop this annoying notification?
- Jane9 years ago
Dropbox Staff
Hey Vox,
Welcome aboard, I have moved your post here
I'm afraid that if your account is above your storage limitations, you can't dismiss this notification.
On the other hand, if your account is well below your quota, then reinstalling the latest stable version of the Dropbox application will probably help you resolve that.
Apologies for any inconvenience this may cause.
Warm regards,
JaneA
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