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Erroneous "Your Dropbox is full" message
I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space.
This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring.
I get the message despite my personal dropbox only showing 6.6GB of 8.88GB used and my work dropbox showing 300.7MB of 2GB used.
- Drat. Was going to direct you to the thread for that official build, but, it doesnt exist!
Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
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- Sanchez
Dropbox Community Moderator
I followed these steps and this is what happened:
1. Unlink account
2. Reboot
3. Uninstall Dropbox
4. Reboot
5. Reinstall Dropbox > Account was relinked automatically. I didn't have to enter email & password. Warning reappeared.
6. Rebooted again after synching.. Warning reappeared.
Thanks. The unlink-link/reinstall Dropbox / Reinstall Windows didn't help. The Message reappears.
I cannot open a support ticket. I only get a spinning waiting circle forever.
I've tried Chrome and Edge (latest versions) without an ad blocker. Will try with IExplore later at work.
- Sanchez
On my PC (windows 10, 64 bit) dropbox keeps saying it is full and ask me if i want to upgrade my dropbox. I already deleted a lot of files and my dropbox is now for 60% full. But it keeps giving me the same message several times in a hour. It is getting really anoying. What can i do to fix this problem?
- Mark
Super User II
Upgrade to a newer version: www.dropbox.com/downloading
It was a known issue. - that didnot work. I even got the message 3 times in 5 minutes. That was more than before the update.
- MarkDoes online at www.dropbox.com/account show you have space?
- Yes 11,5 Gb of free space
I have the exact same problem with my install of Dropbox. I have Windows 10 Pro 64bit and I have been getting these messages for some time now. I have the whole time only been using 7,6% of my Dropbox and there is plenty of free space on the acctual drive the folder is on.
I have also tried installing the latest version (just now) and immediately got a message that my dropbox is full. When I go to check space usage it is still 7,6% used...
Can we please get this resolved?
