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Erroneous "Your Dropbox is full" message
I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space.
This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring.
I get the message despite my personal dropbox only showing 6.6GB of 8.88GB used and my work dropbox showing 300.7MB of 2GB used.
- Drat. Was going to direct you to the thread for that official build, but, it doesnt exist!
Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
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It appears that the re-installation workaround worked in my particular case. But are we saying that any time I go over the limit and then back under again that I will need to re-install the program? If so, that seems awfully disappointing.
- Sanchez
Dropbox Community Moderator
- Hi All, i'm getting that my dropbox account its almost full, after delete a lot of information in my PC Explorer, just leave 1.5GB of Data ad already sync, but Login in my web account i found that still me showing 4.5G of 5GB used, so in web account shows me more data used than in my pc explorer. I deleted cache file and permanent delete option, is there other way to check whats is using my space?
- Mark
Super User II
How did you delete them on your computer? When you deleted them on the computer they should also delete on the website - did that happen?
Or, did you use Selective Sync which just stops syncing to that local device, but, does not stop it being in your account etc. - Jane
Dropbox Staff
This is so ridiculous. I can't believe the drop-box team isn't smarter than this. I just installed Google drive desktop client instead: Problem solved.
I have also uninstalled it everywhere as well.
Will soon be stearing the company away from it now as we cannot aford this sort of behaviour for company reliant files.
Have moved to Sync.com. Much better.
Hi. When turn on my computer I always get the message (Windows 10 notification) that my dropbox is full and I should upgrade.
Currently my Dropbox is only 62.4% full, since I deleted stuff because of the error message.
But it won't disappear. I even reinstalled Windows, but the message stays.
System info: Windows 10 Home x64, Dropbox Version 30.4.22
The following steps solved this issue for me:
1. Unlink account
2. Reboot
3. Uninstall Dropbox
4. Reboot
5. Reinstall Dropbox
6. Relink account
