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Marcelo L.'s avatar
Marcelo L.
Explorer | Level 4
12 months ago

File size display completely wrong on Dropbox.com

Long-time user here with Dropbox Advanced account.   Dropbox has an article on how to view file sizes online:   https://help.dropbox.com/storage-space/file-size   Here is the problem:  ...
Storage space
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hey Marcelo L., thanks for posting here today! 

Does this happen when you use a specific browser, or do you notice the same results when using an entirely different one? If I were you, I'd give it a go. 

If you test it with a smaller folder (so that it's easier to calculate the content there), and then try to individually calculate the files in it, does it give you the correct results?

Let me know more, and we'll take it from there! 

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