Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.

Forum Discussion

DJE1's avatar
DJE1
New member | Level 2
2 years ago

Full Dropbox with basic package

I had the basic package (2mb free) and this is all I needed. BUt for some reason the Dropbox has now been popul;ated with data from by inhouse ADATA backup and is now full. I have therefore closed my account and removed Dropbox from all three of my pieces of equipment. Have then tried to open a new account but it is still telling me my account is full WHY?

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    DJE1 wrote:

    ... for some reason the Dropbox has now been popul;ated with data from by inhouse ADATA backup and is now full. I have therefore closed my account ...


    There was no need to close your account. You likely just had the backup feature enabled. Check your Backup page.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!