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Forum Discussion
HELP! Dropbox is loading up my computer memory!
Hello everyone,
I am hoping someone can help me out of this nightmare that was supposed to be storage relief. I upgraded my free subscription to 3TB. and started uploading my video files from m...
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorThanks for reaching out to the Community, Presto2024!
What I’d suggest, if you want to completely remove folders from your local Dropbox folder and only have them accessible on the Dropbox website, is to use selective sync.
This way, you can pick which folders you want to locally sync, and have the rest not take up hard drive space.
I’ll be here, if you need more help.
Hello Nancy,
Thank you for the prompt reply. Yes, I read about the selective sync. The problem is that I cannot access anything on my desktop because my memory has been maxed out on two computers now.
My computers are basically frozen, so anything that I would do locally cannot be done.
The ideal would be having the option to control Selective Sync from either the web platform and local devices so people that learn about this after the fact still have a remedy to undo the damage.
There should be a note in your FAQ suggesting users with my problem go into Safe Mode on their desktop to gain access to Dropbox Desktop. That was the only way I was able to get to the instructions you provided. I think the problem has been resolved. Thank you.
