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Forum Discussion
Vitaaliy
2 years agoExplorer | Level 3
How can I be using 8.69 GB out of 2 GB? Where can I check my actual storage?
Hi! I am Basic (2 Gb) customer. How can it be: "Using 8.69 GB of 2 GB space"? I looked through my Dropbox current content and nowhere didn't find the option to show the real memory storage occupied ...
Megan
Dropbox Community Moderator
2 years agoLet's try something else Vitaaliy.
Would you mind accessing both your Backup page and our Community page through a different browser, please? Just to check if this is a browser-specific issue.
If the Backup page is empty, can you check again if you can upload a screenshot while using a different browser, in order for me to have a visual?
Vitaaliy
2 years agoExplorer | Level 3
I changed Firefox to Opera (and am now there) with no visible effects. But had some fun. On the screen Backup page is empty, but when I tried to upload there small picture - it cried:
Your Dropbox is full
You can’t upload files because you’re out of storage space. Before you can upload to Dropbox, you need to get more space.
Something is rotten in this Kingdom. Right?
Now I'm trying to upload you my screenshots.
The same dump reaction. But I've got a wise remark from Rich (lower): @"... in the past you needed to be at least a Level 3 user". Maybe. I appreciate the bright and deep thoughts of local administration. But now I suspect that they stepped a bit too far: my account is almost empty but they imply the idea to change for more (payed) space. I shall tell this joke to my friends.
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