Forum Discussion

DM31411's avatar
DM31411
New member | Level 2
1 day ago

How can I delete files from my over-quota Dropbox Basic account without upgrading to a paid plan?

Question or Issue
I have a basic  free account which is over the storage limit.  I'd like to be able to delete some files so that I'm back in compliance as I really don't need much storage since I'm not working anymore.  Apparently, I'm not able to do this without upgrading ($ pay more - at least $9.99/month) to a larger account.  This is very frustrating.  Any way around this aside from paying for a month and then cancelling or something?

Delete
Dropbox Basic
Storage space
upgrades

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 day ago

    Hi DM31411! Thanks for posting on our Community today. 

    Do you mind sharing a screenshot of the exact options you see on your end, right after you log in to your Dropbox account? 

    Did you test this via another browser and there was still no option to delete the excess content?

    Keep me in the loop.

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