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stevesl100's avatar
stevesl100
New member | Level 2
2 years ago
Solved

How can I leave a shared folder to free up space?

Help I don't use dropbox and I find it complicated and confusing so apologies if this seems obvious

A client added me to their shared folders, now I have no space I deleted the folders and the client rang me and said all his files had disappeared, they are back now but I have no space and daren't delete the folders

I have another client who wants to share his dropbox with me but my dropbox is full, I dont want to pay to upgrade as I hate using dropbox

All I want to do is free space without deleting everyones folders

Can anyone help

6 Replies

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    @stevesl100 wrote:

    A client added me to their shared folders, now I have no space ... I have another client who wants to share his dropbox with me but my dropbox is full, I dont want to pay to upgrade ...


    Shared folders take up space in your account. If you're out of space and need to join additional shared folders, you'll need to upgrade your account.

     

     

    There are other sharing methods that might work, depending on what your needs are. If you only need to upload files to someone, you could ask them for a file request. Or if you only need to view files, you could ask the owner for a shared link instead.

  • stevesl100's avatar
    stevesl100
    New member | Level 2
    2 years ago

    Thanks Rich

    I could really do with removing myself from the folders in my dropbox, i tried this a while back and deleted everyones folders, the client went mad with me. Can I remove myself and get the space back without deleting everything from the shared folders, I'm guessing I had full access which I'm sure I shouldn't have?

  • stevesl100's avatar
    stevesl100
    New member | Level 2
    2 years ago

    I'll do it now, appreciate it, thanks for the info

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @stevesl100 , I am glad to hear you have found a solution to free up space on your Dropbox account. 

    I’m a Community Manager here at Dropbox, and I’d love to learn more about how you're using Dropbox, if you are open to sharing? You never know, we might have some cool tips to share with you or even ideas you may have to pass along to our internal team 😊.

     

    T 😺 (Dropbox Community Manager) 

  • Aidyonline's avatar
    Aidyonline
    New member | Level 2
    2 years ago

    Hi. I've been having this problem for a few years now. every few years i'll try to remove folders that are shared with me but i always fail. When i try to select 'manage permissions' of the folders that are shared with me and using up my space i just get a message saying "You don’t have permission to manage membership of this folder". The owners of the shared folder are useless at IT, none of them seem to know who their own admin is so none of them know who has permission to manage membership and how to unshare folders.

    every few years i try to sort this, like recently when i again ran out of space. One of my work colleagues has a folder that has 1.6GB. But i can't stop this folder sharing with me, i can't unshare it with me. it's madness. i'll have to anadon my own dropbox account because other folders that aren't mine are using up all my space and i don't have any ability to block them. Gdrive from now on i think.

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