Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

stevesl100's avatar
stevesl100
New member | Level 2
2 years ago
Solved

How can I leave a shared folder to free up space?

Help I don't use dropbox and I find it complicated and confusing so apologies if this seems obvious A client added me to their shared folders, now I have no space I deleted the folders and the clie...
Quota
Shared Folders
Storage space
  • Rich's avatar
    Rich
    2 years ago
    @stevesl100 wrote:

    Can I remove myself and get the space back without deleting everything from the shared folders, I'm guessing I had full access which I'm sure I shouldn't have?

    Yes, you can leave the shared folder and gain that space back.

     

stevesl100's avatar
stevesl100
New member | Level 2
2 years ago

I'll do it now, appreciate it, thanks for the info

Theresa's avatar
Theresa
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @stevesl100 , I am glad to hear you have found a solution to free up space on your Dropbox account. 

I’m a Community Manager here at Dropbox, and I’d love to learn more about how you're using Dropbox, if you are open to sharing? You never know, we might have some cool tips to share with you or even ideas you may have to pass along to our internal team 😊.

 

T đŸ˜ș (Dropbox Community Manager) 

  • Aidyonline's avatar
    Aidyonline
    New member | Level 2
    2 years ago

    Hi. I've been having this problem for a few years now. every few years i'll try to remove folders that are shared with me but i always fail. When i try to select 'manage permissions' of the folders that are shared with me and using up my space i just get a message saying "You don’t have permission to manage membership of this folder". The owners of the shared folder are useless at IT, none of them seem to know who their own admin is so none of them know who has permission to manage membership and how to unshare folders.

    every few years i try to sort this, like recently when i again ran out of space. One of my work colleagues has a folder that has 1.6GB. But i can't stop this folder sharing with me, i can't unshare it with me. it's madness. i'll have to anadon my own dropbox account because other folders that aren't mine are using up all my space and i don't have any ability to block them. Gdrive from now on i think.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!