Forum Discussion

poptartcowboy's avatar
poptartcowboy
New member | Level 2
3 years ago
Solved

How do I access, use my client's dropbox without enlarging my free account?

My client has photos I need to edit and re-upload back to him with a update name. The last time I somehow incurred way over the limit and I am not sure how I did that. I had to kill my account becau...
Share
Storage space
  • Walter's avatar
    Walter
    3 years ago

    Hi there poptartcowboy, thanks for using Dropbox and welcome to the Community.

     

    It sounds like your client shared a folder with you. Shared folders take up space on all members of the share. 

     

    If you'd like to upload to your client's account without impacting your own quota, you can ask them to share a link with view only rights for you to access and download the files.

     

    From there, they'll need to open up a file request for you to upload the files after you've edited them.

     

    I hope, this helps!

poptartcowboy's avatar
poptartcowboy
New member | Level 2
3 years ago

HEY WALTER!

Thanks for the quick comeback. I will indeed ask him to do such. ... thanks for the links! I will pass them on in case!  SO appreciate the help!

 

cowboy

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

No biggie poptartcowboy - I'm just happy I could help. 

 

See you around the Community and have a  lovely weekend ahead!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!