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Forum Discussion

nm4's avatar
nm4
New member | Level 2
4 years ago

How do I disable the computer backup feature?

I installed dropbox basic to share some files -but i accidentally set up the backup feature - now it says my storage is full.  I don't want any backups on dropbox.  How do I free up space?  It won't ...
desktop
Dropbox Backup
Storage space
asanfilippo's avatar
asanfilippo
Explorer | Level 4
3 years ago

Dear Rich,

thank you very much for your quick reply.

Unfortunytely the link sent does not solve my problem.

I already log our all my devices.

I would like to delete the back up file by the web site (if it is possible).

 

I dont know from with device belong the back up. I am DB users since 10 or 15 years and during this time I changed many devices.

I ahve any clue to know from with one belong the back up files.


Thank you in advance for your support,

Alex

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi asanfilippo, thanks for the screenshot! 

 

Have you tried to disable Backup, using the Backup page online? If not, can you give it a go? 

  • asanfilippo's avatar
    asanfilippo
    Explorer | Level 4
    3 years ago

    Dear Megan,

    thank you very much, problem solved.

     

    Accidentally I selected the back up by one of my devices time ago... now I can use again Drop Box.

    Thank you again.

    Alex

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Amazing news asanfilippo!

       

      If you need anything else, just give us a shout. 😊

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