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Ejody
2 hours agoNew member | Level 2
How to free up space in my Dropbox account without losing any files on my computer?
Question or Issue
Searching for almost an hour and it is WAY too confusing! I am over storage on Dropbox. Rarely use it anymore and there's a lot I want to delete ONLY IN THE DROPBOX CLOUD. I do NOT want to delete any original files on my computer, but I do want to delete the tons of duplicate files Dropbox created. (I have zero need for duplicate files clogging my storage.) So how do I do this? Dropbox instructions are incredibly confusing. Thank you.
Basic plan, MAC.
1 Reply
- Hannah1 hour ago
Dropbox Community Moderator
Welcome to the Dropbox Community, Ejody!
I'm sorry to hear about any confusion caused here. To get to the point, if you'd like to locate and delete duplicate files you may have in your Dropbox account, you can do so by following the steps in this article.
Keep in mind, though, that if you have linked your computer to your Dropbox account, by installing and signing into the Dropbox desktop app, any deletions you make online, will sync to your local Dropbox folder. This also works vice versa.
This will not delete any files in other locations on your computer, just your Dropbox folder.
If you want to, before deleting anything, you can give me some more info on the duplicate files and how you think they got created, so that we can avoid file deletions.
Thanks!
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