Forum Discussion

Zed's avatar
Zed
Icon for Dropbox Staff rankDropbox Staff
9 years ago
Solved

How to get more Dropbox storage space for free

Hello everyone!

 

I wanted to show you exactly what happens and what steps you'll need to follow in order to get more free space in your Dropbox.

From your Account Settings page you see all your current space and all the space you've earned.

 

To begin earning more free space, you can visit the Dropbox Get more space page here

 

From this page you can invite your friends to join Dropbox by emailing them, sending them a direct link to join or sharing your invitation on Facebook. You can earn up to 16 GB !

 

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Finally, can check the space you've earned by going to this page and you'll have a detailed list of all the actions you've taken and how much free space you've earned!

 

If you have any trouble with this process or feedback and ideas about this, feel free to leave your comments below and I'll get back to you or reach us on @DropboxSupport on Twitter and our team will be happy to note your feedback and assist you!

Have a great day all!

  • Rich's avatar
    Rich
    9 years ago

    The only time referral space is removed from an account is when it has been determined that a referral had been earned through illegitimate means. When that happens, all referral space is usually removed.

     

    The only way to know the actual cause is to contact Support.

     

    Open your ticket here: https://www.dropbox.com/support
    Track your ticket here: https://dropbox.zendesk.com

    Replies take approximately 1 - 3 business days with Plus users getting priority (longer for Basic users).

58 Replies

Replies have been turned off for this discussion
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    9 years ago
    Lots of threads with official replies around if you read them, but, basically they lose money on them as too many people downgrade from the higher paying tariffs.
  • lele0524's avatar
    lele0524
    Explorer | Level 4
    9 years ago
    I don't want nor need to pay monthly BC 1 TG is enough for me, which is why Dropbox is a nice Forum due to the many options for each individual needs!!
  • sercankircicek's avatar
    sercankircicek
    New member | Level 2
    9 years ago

    I agree with him. More optional upgradings, please.


    gordieiev_artem wrote:
    Hello, I like your service πŸ™‚ But I would like to ask you next question: why you haven't tariff plan like the google drive? I don't need 1Tb disk , and it expensive to pay 10$ per mounth. I would be ready pay 40$ per year for 100Gb or 50 Gb. It will be grate if you make not only buissness tariff. Thank you πŸ™‚

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    9 years ago

    This topic is now closed for new replies.

     

    If you're having a problem with your account, please start a new topic or reply to one that relates to the issue you're having. If you wish to comment on the upgrade options that are or aren't available, you can do so in the Share an idea section. If you have a question that is account specific, please contact Support as only they can assist with billing/account related issues.

     

    Open your ticket here: https://dropbox.com/support
    Track your ticket here: https://dropbox.zendesk.com

    Replies take approximately 1 - 3 business days with Plus and Professional users getting priority (longer for Basic users).

  • OuranioToxo's avatar
    OuranioToxo
    New member | Level 2
    4 years ago

    Hello,

     

    Could I please add some space on my account? I went through your plans but I don't need 2 TB of storage. I would be very happy with 2-3 GB of quota boost. 

     

    Thanks for looking into this.

     

    [email removed as per Community Guidelines

  • tony_r's avatar
    tony_r
    Explorer | Level 3
    4 years ago

    I am answering to this post:

    How to get more Dropbox storage space for free

     

    1)

    Some links mentioned in that post don't work and show error 4xx:

    https://www.dropbox.com/account/personal?show_earned_space=True#referrals

    https://www.dropbox.com/account/personal

     

    2)

    "From this page you can invite your friends to join Dropbox by emailing them, sending them a direct link to join or sharing your invitation on Facebook."

     

    I did it and it didn't work:

    (I went to Dropbox web environment / folder / copy link, then my friend registered and installed a Windows app)

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 years ago

    tony_r wrote:

    1) Some links mentioned in that post don't work and show error 4xx:


    The items mentioned were moved to a new Referrals page.

     

     


    2) I went to Dropbox web environment / folder / copy link, then my friend registered and installed a Windows app)

    You didn't invite someone to join Dropbox. You sent them a shared link to a file or folder. That's not the same as sending a referral invite, and doesn't work as a referral. The link you have to send to someone is the referral link from your Referrals page. Unfortunately, since your friend already registered, there's no way to earn a referral for their account.

     

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

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