Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Robert F.41
3 years agoHelpful | Level 6
How to view size of Dropbox folder isn't working for me
I'm trying to determine how much space my "pictures" folder is taking up by following these instructions. However, they're not working for me. In step 5, when I click the ellipsis, I don't see an option to "Calculate Size". Are these instructions out of date or am I just doing it wrong? I've attached links that show what I'm doing. Thanks.
[removed per Community Guidelines]
Robert F.41 wrote:
Are these instructions out of date or am I just doing it wrong?
You need to be on one of the List views.
20 Replies
- Kimbl3 years agoExplorer | Level 4
Not working for me in Firefox.
Does viewing size only work if you sign into your Dropbox account thru Google Chrome?
Part of the DBox new update??
- Rich3 years ago
Super User II
Kimbl wrote:
Not working for me in Firefox.
It works fine in Firefox. You need to change one of your columns (Modified, Who Can Access, etc.) to show Size before the options to calculate and show sizes are available.
- Kimbl3 years agoExplorer | Level 4
is your image from DBox app or on the DB site??
- Jay3 years ago
Dropbox Community Moderator
Hi Kimbl, this is on the Dropbox site. You need to change the columns to show Size first, and then you'll get more options to view the size of folders.
Additionally, the ellipsis you need to click is not the one at the very top when you're in the folder. You need to navigate to the parent folder see that folder in the list (as you do with your files), and click the ellipsis from there, like in the image Rich provided.
- Kimbl3 years agoExplorer | Level 4
I can't rearrange topic heading... It does not give me an option
- Rich3 years ago
Super User II
Kimbl wrote:
I can't rearrange topic heading... It does not give me an option
I can't tell what you're clicking on but it doesn't appear to be the headings.
- Dave J.113 years agoNew member | Level 2
They only calculate size on files. Not on folders.
- Dave J.113 years agoNew member | Level 2
Think I worked it out.
It's not at all obvious that the menu is longer than the box it opens in. There's nothing to indicate you can scroll past the bottom of the most visible options. It wasn't until tried the elipsis on a different folder that a half an item displayed gave me the hint that the menu is longer than the display in the GUI.
dbox_ might need to do some work to add a scroll bar.
Interestingly also the menu is different for different folders. Once you have calculated size on a folder that calculate size option disappears off the menu. Presumably it will do so forever and update as the folder size changes? As there's no way to turn it off/on or recalculate.
Why you wouldn't display folder size all the time rather than having people calculate it manually is a bit of a mystery but I'm sure there's a reason.
Thanks to those who chimed in.
DJ - TERRACE_873 years agoCollaborator | Level 10
I get an error when using this:
- Jay3 years ago
Dropbox Community Moderator
HI TERRACE_87, could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!