Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

IvoBerkhoff's avatar
IvoBerkhoff
Explorer | Level 3
3 months ago

I didn't receive the referral space to my Dropbox account.

Dropbox Plan Standard Device iPhone 13, Elitebook 845 G10, Microsoft Book Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Latest Que...
Referrals
Storage space
IvoBerkhoff's avatar
IvoBerkhoff
Explorer | Level 3
3 months ago

Hi Nancy,

I don't meet these scenarios, so how do I contact your helpdesk? It seems they're too well protected. I've tried everything and ended up here. How can I contact the Dropbox Helpdesk directly?

Thanks in advance 👍

Greetings, Ivo

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Thanks for double checking, Ivo! And no worries; I’ve just logged a ticket for you. 

Please check your Community email address and reply back to me.

  • IvoBerkhoff's avatar
    IvoBerkhoff
    Explorer | Level 3
    3 months ago

    Thanks a lot Nancy.

     

    Have a nice day 👍😃

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 months ago

      You too, Ivo! 😊

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

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