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Forum Discussion

nazariani's avatar
nazariani
Explorer | Level 3
2 years ago

I invited my colleague to Dropbox but didn't receive the invitation bonus.

I invited my colleague to Dropbox but didn't receive the invitation bonus.  
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Storage space
nazariani's avatar
nazariani
Explorer | Level 3
2 years ago

any solutions? I can't find any support from dropbox offically!

 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

If its not showing as installed then its not installed using that account he signed up with. Note that installing from an App Store does not qualify. It must be from www.dropbox.com/downloading to a unique computer. 

  • nazariani's avatar
    nazariani
    Explorer | Level 3
    2 years ago

    He downloaded from the link you mentioned here. Do you know how can I follow this problem?!

    Is there any secret tricks I should know?

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hi nazariani, happy Monday! 

       

      I'd be more than happy to look into this for you. Would you mind if I was to send you an email, in order for us to investigate internally? 

       

      Let me know, thanks!

      • nazariani's avatar
        nazariani
        Explorer | Level 3
        2 years ago

        sure, do you have access to my email address? if not send me a private message to share it with you.

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