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Forum Discussion
nazariani
2 years agoExplorer | Level 3
I invited my colleague to Dropbox but didn't receive the invitation bonus.
I invited my colleague to Dropbox but didn't receive the invitation bonus.
nazariani
2 years agoExplorer | Level 3
He downloaded from the link you mentioned here. Do you know how can I follow this problem?!
Is there any secret tricks I should know?
Megan
Dropbox Community Moderator
2 years agoHi nazariani, happy Monday!
I'd be more than happy to look into this for you. Would you mind if I was to send you an email, in order for us to investigate internally?
Let me know, thanks!
- nazariani2 years agoExplorer | Level 3
sure, do you have access to my email address? if not send me a private message to share it with you.
- nazariani2 years agoExplorer | Level 3
send me direct message on skype pls
- Megan2 years ago
Dropbox Community Moderator
Unfortunately I can't do that nazariani.
The only way to reach out would be by sending an email to your Community-linked email address.
However, you can try to contact Dropbox Support directly.
You can visit the Support page while you're not signed in to a Dropbox account, including these forums. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
Once you do, feel free to send me the ticket number reference, in order for me to locate it on my end.
- nazariani2 years agoExplorer | Level 3
Bro, I faced with a problem, Shared it here, Didn't get any solution, Didn't receive any email. You say, what should I do now?!
- Megan2 years ago
Dropbox Community Moderator
I hear what you're saying, but I'm trying to help you with your request and in order for us to do that, I'd need some more advanced tools, hence why I suggested switching to an email communication.
Since you didn't receive my email, I'd like for you to try and open a ticket on your end, and send me the convo nazariani.
That way I will take over the ticket, and assist you there.
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