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GeorrgeAs's avatar
GeorrgeAs
New member | Level 2
2 years ago

I keep receiving messages to free up space on hard drive. What can I do?

Hi everyone,

I keep getting a message that says i need to free up space on my hard drive. Any help with this would be greatly appreciated.

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi GeorrgeAs, I'd be more than happy to help! 

     

    It sounds like you're receiving a message asking you to free up space on your hard drive, in order to continue syncing content with the app. 

     

    Have you tried using selective sync, by any chance? Would that work for you? 

     

    Let me know if you have any questions on this! 

    • betric5's avatar
      betric5
      New member | Level 2

      l am having same problem. Keeps telling me to upgrade my account because it is full. It is completely empty moved all files and still didn't help.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hi betric5, welcome to our Community! 

         

        Can you check your plan tab of your account settings, and let me know what it reports?

         

        Is there a chance that you've enabled Backups for your account? 

         

        Let me know what you find.

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