Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

Colin2548's avatar
Colin2548
New member | Level 2
1 month ago

I removed all my files but my account still appears to be full

I am using the student plan, which provides 2GB of storage for my use. I only have a few MB used if anything. I transferred over my folder into a hard drive to remove all files inside it, and it stil...
Storage space
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Welcome to our Community, Colin2548.

I completely understand where you're coming from, so let's see what we can find out.

Is it possible that you have backup files or shared folders taking up your space?

Check the pages I hyperlinked and let me know what you find.

Thanks!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!