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I uninstalled Dropbox from my computer, but the Dropbox folder still takes up space on my hard drive
I use to have a dropbox account (using company email credentials) from a company I have worked for before and now after leaving the company and unistalling dropbox, my Win10 is still saying I have around 28GB on that work folder.
Another thing. When I go and right click on the dropbox folder and go to properties, its saying:
Size: 800GB
Size on disk: 28.4
Why do I have 2 different folder sizes?
And, how do I delete everything dropbox in my PC (Dropbox already uninstalled, I do not see it in apps)
Hey dups2788, thanks for joining our Community and happy Monday!
Uninstalling the Dropbox application, won't actually free up the space the Dropbox folder is taking up.
But if your computer has been unlinked from the account and Dropbox is uninstalled, you can delete the Dropbox folder from your computer, to free up that space.
The discrepancy is probably because you used to have most files set to online-only in your Dropbox folder.
That would turn them into placeholder files, with no physical size.
I hope this helps, but let me know if you have any questions.
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I'm not sure I understand what you mean. If I go in the Dropbox folder and highlight all the subfolders and try to copy them, I get the same error as before. There are too many files to copy them one by one. Is there any way to tell the folder to delete or stop keeping track of the online-only files? It looks like they're still showing up in the folders. When I view the properties of the individual files, they have a non-zero size (but 0 bytes on disk).
- Nancy
Dropbox Community Moderator
Unfortunately, itâs not possible to ignore the online-only files all at once. Since youâve uninstalled the Dropbox app from your device, the Dropbox folder behaves like a normal computer folder and the online-only files you see are placeholders of the original files youâd stored on the Dropbox server.
Since you donât need them, you can select them locally and delete them, before trying to copy the remainder to your external hard drive.
