Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

vthomas37's avatar
vthomas37
New member | Level 1
11 months ago
Solved

If I upgrade but someone else doesn't can they still access shared folders?

I'm on the basic dropbox plan (2GB) and my storage is full so I was going to upgrade but I have an important shared folder that is going to exceed 2GB. If I upgrade to the next tier will the other person (who hasn't upgraded past 2GB) still be able to open the shared folder or will they also have to upgrade? 

Shared Folders
Storage space
upgrades
  • Mark's avatar
    Mark
    11 months ago

    If they need edit access they'll also need to upgrade if it exceeds the size of there free space (note that they could have more free space than you if they've referrals etc.). 

    But, if they need read only access just send a shared link instead :)

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    11 months ago

    If they need edit access they'll also need to upgrade if it exceeds the size of there free space (note that they could have more free space than you if they've referrals etc.). 

    But, if they need read only access just send a shared link instead :)

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!