Forum Discussion

crazy8s's avatar
crazy8s
New member | Level 2
31 days ago

I'm getting storage space warnings, and can't view shared files, even though I have space.

I’m hoping someone from Dropbox Support or the community can help clarify this. Legacy Dropbox account with 5.75 GB of storage. I earned the additional space years ago through referral bonuses for g...
Error Messages
Quota
Storage space
Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
31 days ago

Hello crazy8s​ welcome to the community!

Could you access this page on your account to view your total quota, and this page for your referrals?

Please let us know what you see on both pages, and if need be, provide a screenshot showing the total quota and referral amounts.

This will help us to assist you further

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!