Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

austinclark's avatar
austinclark
New member | Level 2
23 hours ago

I'm having storage issues on my Dropbox plan

I am paying for 5TB of storage every month, but I have 7TB that I am using currently. I have no idea how I am storing so much. Can you show me what is so big? I want to delete it! Also - could it be ...
Delete
Quota
Storage space
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
23 hours ago

Hi austinclark, thanks for messaging the Community.

It sounds like you're on a Dropbox team, as you mentioned you have 5 TB of quota.

You can check to see how large your folders and files are on your Dropbox account by following these steps, which will allow you see the sizes on the Dropbox site.

You can then choose to delete any files or folders from your account online using these steps.

If you need any further assistance, please let me know!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!