Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

georgemaciel's avatar
georgemaciel
New member | Level 1
2 years ago

I'm told I'm running out of space, but I have no files on my Dropbox account.

Received this email from dropbox. I have a basic account with nothing in my Dropbox folder "A quick note: We’re reaching out to notify you of your limited Dropbox capacity"   Why am I getting t...
emails
Notifications
Storage space
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey georgemaciel! Hope you’re doing well and thanks for posting here.

Have you checked your Backups page online? There could be files there that are taking up your Dropbox storage.

If there are, you can delete them this way.

Let me know what you find.

georgemaciel's avatar
georgemaciel
New member | Level 1
2 years ago

cannot find any files. see screenshot attached

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Did you open both drives that appear on your Backups page and there are no files within? I’m asking because one of the drives (“NewFiles_Main”) seems to contain 4.7GB of data inside.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

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