Forum Discussion

NUL80's avatar
NUL80
New member | Level 1
11 months ago

I'm using 750 MB out of 12 GB of space but it says that I need to upgrade to join a folder

Help please...

I have the basic ..., I referred a few friends in the past.
So I got 12.75 gig of space...

Now a friend wants me to join his folder on his dropbox... but when I click his link..., I got the "need upgrade" page..., and I can't access his folder ...

I don't have anything in my "backup" folder...

Whats wrong? Can somebody help me please?

TIA.

Shared Folders
Storage space

2 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hey NUL80, thanks for reaching out to the Dropbox Community.

    How large is the folder you're trying to join?

    If it's larger than your available space, you won't be able to add it to your account.

    Can you check and let me know?

    Thanks!

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