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ahedloy's avatar
ahedloy
New member | Level 2
3 months ago

Incorrect reporting of storage usage on a Dropbox team account?

I have a Dropbox plan with 5Tb. It says I have used more than that, but when I look at each user's storage it does not even add up to 2Tb.  What is going on and how do I fix it?         ...
dropbox business
Quota
Storage space
ahedloy's avatar
ahedloy
New member | Level 2
3 months ago

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Thanks for the screenshot, ahedloy.

So, from the screenshot, it looks like you have lots of shared files taking up your space.

I'd suggest following the steps here to calculate the size of your folders, to see which ones are the culprit.

Let me know what you find!

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