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ace5's avatar
ace5
New member | Level 2
3 years ago

Invitation to edit a folder

If I have been invited to edit a folder for a business, why does my free account tell me I need to upgrade my personal dropbox account?  Isn't the business already paying for dropbox?

4 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Hi ace5 

     

    Shared space on paid accounts does not benefit you I'm afraid. If the business wants you to get the quota shared with you they need to have you as a paid member of the team. 

  • ace5's avatar
    ace5
    New member | Level 2
    3 years ago

    OK.  How does that work? 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Your account (or a new one) has to be given access to the Team by the Team admin - and they then need to pay for the appropriate licence for that

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey ace5, thanks for reaching out to us.

     

    Apart from what Mark mentioned, if the person who invited you to the folder is not planning to invite you to the team, they can send you a link to the folder instead.

     

    A shared link will give you view-only access to the folder, which will not affect your own space.

     

    And if you need to upload files to their account, they can send you a file request.

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