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Forum Discussion
coccocutri
2 years agoExplorer | Level 4
Issue with my academic dropbox account quota
My university should provide me a dropbox team account with 15gb storage, when I enter my email to create my account, it gives me de basic plan and it doesn't allow me to access shared folders by the...
Rich
Super User II
2 years ago
coccocutri wrote:
My university should provide me a dropbox team account with 15gb storage, when I enter my email to create my account, it gives me de basic plan and it doesn't allow me to access shared folders by the professors.
First step would be to contact the team admin of the Dropbox account. That would be someone at your university.
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