Forum Discussion

kurpielpawel14's avatar
kurpielpawel14
Explorer | Level 3
2 months ago

Issue with the 500 MB Referral Bonus. "Waiting for installation" status.

​How does the Dropbox referral program work to get the 500 MB bonus? I sent a link to a friend, they created an account using the link, installed the application, and logged in with the same email. However, my account still shows the message: "waiting for installation."

​Jak działa polecanie w Dropbox, które ma dać mi 500 MB? Wysłałem znajomemu link, on założył konto, zainstalował aplikację i zalogował się tym samym e-mailem, a na moim koncie nadal widnieje komunikat: „oczekiwanie na instalację”.

7 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 months ago
    kurpielpawel14 wrote:

    and logged in with the same email. However, my account still shows the message: "waiting for installation."

    Did they install it on a unique computer? 

    Mobile devices such as phones or iPads do not count. 

  • kurpielpawel14's avatar
    kurpielpawel14
    Explorer | Level 3
    2 months ago

    ​Previously, when I sent the link, the people who installed Dropbox claim they only installed the application on their phones, and I received the 500 MB.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 months ago
    kurpielpawel14 wrote:

    ​Previously, when I sent the link, the people who installed Dropbox claim they only installed the application on their phones, and I received the 500 MB.

    Then something went wrong and you were lucky - the promotion has only EVER been that it was needed to be installed on to a computer. Mobile devices dont, and never ever have, counted towards the referral bonus. 

  • kurpielpawel14's avatar
    kurpielpawel14
    Explorer | Level 3
    2 months ago

    ​Indeed, there is even such information on the Dropbox account.

  • mtuvin's avatar
    mtuvin
    Explorer | Level 3
    29 days ago

    May I ask you a related question: I cannot find a link to "refer a friend". Where is it? Is this still possible?

    Thanks,

    MT

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    29 days ago

    Hey mtuvin, I hope you're doing well!

    Here are the steps that you can follow if you wish to refer your friends to Dropbox.

    I'll be one post away if you have any questions, thanks! 😊

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