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Forum Discussion
Some referrals show "waiting to install" - what should I do?
I have referred total 7 people to sign up for dropbox. But only for 4 people I got 500mb each. For others it is showing "waiting for install".
What should I do?
6 Replies
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- Walter
Dropbox Community Moderator
Hi there abhishek_mtb - thanks for using Dropbox and welcome to the Community!
The message you see there means that these people you referred to use Dropbox haven't installed the desktop app yet.
You can ask them to download and install the desktop app on their computers to receive your referral space.
I hope this helps!
OK, I shall ask and update you on this.
- Walter
Sure thing abhishek_mtb
- Mark
Super User II
abhishek_mtb wrote:
OK, I shall ask and update you on this.
Just as a reminder. They have to install on a unique desktop (or laptop) computer. Mobile devices wont count.
Actually, previously mobile devices were counted, that's why I am confused.
- Rich
abhishek_mtb wrote:
Actually, previously mobile devices were counted, that's why I am confused.
Dropbox has never counted mobile devices for referrals. It has always required the install of the desktop application on a unique computer.
