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pb5558's avatar
pb5558
Explorer | Level 3
4 months ago

My account is over-quota but there are no files to delete to free up space

Dropbox Plan N/A Device N/A Operating System/Browser (if using the web) N/A Dropbox App Version (if using the app) N/A Question or Issue My account is over-quota but there are no files to d...
Delete
Quota
Storage space
pb5558's avatar
pb5558
Explorer | Level 3
3 months ago

I thought I'd deleted all files but don't know how to find any back up files. I've tried to follow instructions from the 'Help' section. The files/folders keep reappearing after I delete them.

some screenshots

 

Dropbox Plan
Basic
Device
iMac and iPhone 15
Operating System/Browser (if using the web)
MacOS Sequoia 15.6.1
Dropbox App Version (if using the app)
440.2.2

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