Forum Discussion

frot 's avatar
frot
New member | Level 2
4 years ago

My account keeps saying it's full - but it isn't

Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
Quota
Storage space
ngiglietto76's avatar
ngiglietto76
Explorer | Level 3
4 years ago

Hi, I haven't activated any backups, I can't understand why 13.24 gb out of 16.75 gb are used, can you help me solve the problem? Thanks

Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 years ago

Have you checked that nothing at all shows on the link I gave you? www.dropbox.com/backups ?

 

What does www.dropbox.com/home show? Anything on those 2 pages uses quota - even if its a share from other users. 

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