Forum Discussion

frot 's avatar
frot
New member | Level 2
4 years ago

My account keeps saying it's full - but it isn't

Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
Quota
Storage space
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi CoffeeAndTV, welcome to our Community! 

 

You can take a look at your account's plan page, and see what is taking up space there. Can you check, and let me know?

 

Thanks a bunch!

CoffeeAndTV's avatar
CoffeeAndTV
New member | Level 2
3 years ago

Hi Megan

 

Thanks for your reply.

 

The plan page says Using 3.4GB of 2.75GB, Regular files 23.1MB, Shared files 3.4GB.

 

What does that mean?

 

Jonny

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