Forum Discussion

frot 's avatar
frot
New member | Level 2
4 years ago

My account keeps saying it's full - but it isn't

Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
Quota
Storage space
Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
Neil45 wrote:
I deleted and switched off Backup. I have used about 1G of storage but the account is still stuck on telling me I am over the limit.

If you've already deleted the backup, wait a couple of hours and check your space usage on your Plan page again. It sometimes takes a bit to catch up.

Neil45's avatar
Neil45
New member | Level 2
3 years ago
Thanks. I’ll give it a while.

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