Forum Discussion

frot 's avatar
frot
New member | Level 2
4 years ago

My account keeps saying it's full - but it isn't

Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
Quota
Storage space
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey amberdeann, sorry to jump in, but if you're still having issues with this, may we reach out via email to investigate a bit further?

 

Also, thanks for sharing what worked for you here harvester11 - hopefully it'll prove to be helpful for other users that were affected by this.  

amberdeann's avatar
amberdeann
Explorer | Level 3
3 years ago

hI Walter and Harvester11, 

In case you have not heard, I have closed my account and it feels SOOOO good. No more spending hours with a nonresponsive system and inappropriate customer service.  NOT having a real person to talk to who can screen share and see your account & work our problems and answer direct questions is quite a problem. I've wasted too much time trying to fix the impossible. 

My account is closed, I will not be following any more procedures from the experts in community. 

Bye, 

[personal information removed per the Community's Guidelines]

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