Forum Discussion

frot 's avatar
frot
New member | Level 2
4 years ago

My account keeps saying it's full - but it isn't

Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
Quota
Storage space
Theresa K's avatar
Theresa K
Explorer | Level 4
3 years ago

I received the message my account is full, and can no longer sync. I've deleted EVERY item in my Dropbox, I have removed myself as 'access' to any shared folders, yet I am still at Dropbox is full.  My account says I am using 6.1gb of 5.75gb storage.  So, basically, my Dropbox is useless!  Any help is appreciated..Thank you.

  • Theresa K's avatar
    Theresa K
    Explorer | Level 4
    3 years ago

    Thank you, yes, this worked for me..

  • benoitf's avatar
    benoitf
    New member | Level 2
    3 years ago

    solved it for me too

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