Forum Discussion

frot 's avatar
frot
New member | Level 2
4 years ago

My account keeps saying it's full - but it isn't

Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
Quota
Storage space
Marc Willmott's avatar
Marc Willmott
New member | Level 2
3 years ago

Hi all

My dropbox is saying i am using 1.62 of 2 storage when i am not.

I know this because my 2 colleagues who use the same shared folder are only using a fraction of the 2gb, why is mine different?

 

I am struggling to find any help anywhere and i do not wish to upgrade when i do not feel i need to, i hope this makes some sense...?

  • Marc Willmott's avatar
    Marc Willmott
    New member | Level 2
    3 years ago

    Hi Mark

     

    Thank you for helping.

     

    It is showing 1.3gb as regular files, i am not sure what this is or how to access them?

     

    I do not think i have activated back ups no...

     

     

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