Forum Discussion

frot 's avatar
frot
New member | Level 2
4 years ago

My account keeps saying it's full - but it isn't

Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
Quota
Storage space
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Ekaterina Malakhova, you can always upgrade for more space. 

 

Do you get any specific errors when trying to upgrade? 

Katya Malakhova's avatar
Katya Malakhova
New member | Level 2
3 years ago

Maybe, there is another way to upgrade? An invoice?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Katya Malakhova, currently it's only possible to use an invoice for Dropbox Business teams.

     

    Could you confirm what plan you're on according to this page?

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