Forum Discussion

frot 's avatar
frot
New member | Level 2
4 years ago

My account keeps saying it's full - but it isn't

Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
Quota
Storage space
NikNolt's avatar
NikNolt
New member | Level 2
3 years ago

Hello all - this morning my Dropbox is saying it's full, over the 2GB of storage.  It shows my backups are 3.6GB, but I don't have backups turned on, and therefore can't search and delete.  I have never had them turned on.  My regular and shared files only comprise ~105MB at the moment.  How can I resolve?

 

Thanks!

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
NikNolt wrote:

It shows my backups are 3.6GB, but I don't have backups turned on, and therefore can't search and delete.  I have never had them turned on.

You must have at some point, or you opted to back up an external drive when you plugged it in. Check your Backups page.

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