Forum Discussion

frot 's avatar
frot
New member | Level 2
4 years ago

My account keeps saying it's full - but it isn't

Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
Quota
Storage space
EtiennevanDam's avatar
EtiennevanDam
Explorer | Level 4
3 years ago

Dear Frot: it happened to me. These are the indications to solve your problem. They are in Spanish and I don't have time now to help you with the translation, but I will have some time. If you don't manage to solve your problem, write to me at [removed]* and we'll take it from there. 

 

En CHROME abrir una pestaña
Del listado de la izquierda el último es "Archivos eliminados"
Elegirlo
Aparecen todos los que eliminé
Marcar el primero, Shift y el último
A la derecha aparece "eliminar permanentemente"
Click
Debería haber reducido los Gb usados

 

*[personal information removed per the Community's Guidelines]

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