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Forum Discussion
frot
4 years agoNew member | Level 2
My account keeps saying it's full - but it isn't
Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
Rich
Super User II
3 years ago
Budidrums wrote:
all community members state that shared folders of others don't take up my space.
That's not true. Shared folders DO take up space in your account.
I never synced anything on purpose, can't find the so called cache-folder ...
Check the files in your account on the Dropbox website. If your Plan page is showing that you have 1GB of normal files, then you have files in your account that aren't shared with other people.
The cache folder doesn't take up space in your account. It's a hidden folder within the Dropbox folder on your local drive, and used while syncing your files. Under normal circumstances you don't need to touch it. Deleting anything in the cache wouldn't change the space used in your account, and could interfere with sync operations on your computer.
Budidrums
3 years agoNew member | Level 2
Thanks, ok, I don't mind 600MB. I wondered how or where to find those ominous 1GB of "my" files
And I just now deleted two files which someone shared with me but only I had access. Now there's space! I thought they were shared and not mine, that wasn't obvious to me. Sorry for that, I think problem is solved. Thanks for your help.
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