Forum Discussion

frot 's avatar
frot
New member | Level 2
4 years ago

My account keeps saying it's full - but it isn't

Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
Quota
Storage space
bewe's avatar
bewe
Explorer | Level 4
3 years ago

Hey Jay, thanks for helping me.
Although mostly all files have been deleted, even shared files and waste basket, it still shows more than 5 GB of data:

EtiennevanDam's avatar
EtiennevanDam
Explorer | Level 4
3 years ago

Go to 

https://www.dropbox.com/backups/PC

On the top left corner you will see a very heavy folder called "DROPBOX BACKUP" that accumulates everything and is totally useless. Just delete it and you're done!

  • bewe's avatar
    bewe
    Explorer | Level 4
    3 years ago

    Problem solved. Thanks to all!

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